Buyer support
We can trace every completed move.
Email support@rankbybid.com for checkout, listing, refund, moderation, or privacy help.
Payment or refund issue
Send the payment email, Polar order or receipt identifier, charged amount, and submitted website or X handle. Never send a full card number or security code.
Listing issue
Send the public listing URL or handle, explain what is wrong, and include evidence that you own or are authorized to manage it when requesting a change or removal.
Before a dispute
Please contact us first so we can compare the signed payment, public move, and refund records. This request does not reduce any chargeback or consumer rights available to you.